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I just received a letter from my old car insurers in the UK. You know, the policy I cancelled in June last year when I emigrated. They refunded me a portion of the premium at the time; fair enough.
Attached to the letter was a cheque for £47.66. Um, guys, you know I'm in NZ; how do you expect me to cash this? Barclays' own website has a gazetteer that knows about a non-trivial number of places in NZ, which helpfully tells me that my nearest branch is some 11464 miles away, in Aberdeen of all places :-). And, of course, BNZ want $$$ to cash a foreign cheque.
Having run the numbers I agree with the original value of their refund and was not expecting any more; by their own terms they said they would charge £47.50 if the policy was cancelled during its term, which they did. WTF is going on? Is there some rash of unfair contract terms cases going on in the UK at the moment?
More seriously, can I ask a favour - would somebody for whom a Barclays branch is convenient be able to pay in this cheque for me?
Attached to the letter was a cheque for £47.66. Um, guys, you know I'm in NZ; how do you expect me to cash this? Barclays' own website has a gazetteer that knows about a non-trivial number of places in NZ, which helpfully tells me that my nearest branch is some 11464 miles away, in Aberdeen of all places :-). And, of course, BNZ want $$$ to cash a foreign cheque.
Having run the numbers I agree with the original value of their refund and was not expecting any more; by their own terms they said they would charge £47.50 if the policy was cancelled during its term, which they did. WTF is going on? Is there some rash of unfair contract terms cases going on in the UK at the moment?
More seriously, can I ask a favour - would somebody for whom a Barclays branch is convenient be able to pay in this cheque for me?
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